{"id":5253,"date":"2021-05-16T16:01:03","date_gmt":"2021-05-16T08:01:03","guid":{"rendered":"https:\/\/www.sinosonics.com\/?page_id=5253"},"modified":"2025-08-19T15:42:51","modified_gmt":"2025-08-19T07:42:51","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/www.sinosonics.com\/es\/documents\/return-refund-policy\/","title":{"rendered":"Pol\u00edtica de devoluci\u00f3n &amp; Reembolso"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1430px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"--awb-title-color:#0d244c;--awb-margin-top:0px;--awb-margin-bottom:20px;\"><div class=\"reading-box\" style=\"background-color:#f9f9fb;border-width:1px;border-color:rgba(226,226,226,0);border-style:solid;\"><h2>Pol\u00edtica de devoluci\u00f3n y reembolso<\/h2><div class=\"reading-box-additional fusion-reading-box-additional\">\n<p data-start=\"1185\" data-end=\"1367\"><strong data-start=\"1185\" data-end=\"1196\">Devoluciones<\/strong><br data-start=\"1196\" data-end=\"1199\" \/>Our policy lasts <strong data-start=\"1216\" data-end=\"1250\">30 days from the delivery date<\/strong>. If 30 days have gone by since the delivery of your order, unfortunately we cannot offer you a refund or exchange.<\/p>\n<p data-start=\"1369\" data-end=\"1542\">To be eligible for a return, your item must be unused and in the same condition that you received it, and must be in the original packaging. Proof of purchase is required.<\/p>\n<p data-start=\"1544\" data-end=\"1618\">All returns must be sent <strong data-start=\"1569\" data-end=\"1580\">by mail<\/strong> to our return address listed below.<\/p>\n<p data-start=\"1620\" data-end=\"1647\"><strong data-start=\"1620\" data-end=\"1645\">Return Shipping Costs<\/strong><\/p>\n<ul data-start=\"1648\" data-end=\"1800\">\n<li data-start=\"1648\" data-end=\"1721\">\n<p data-start=\"1650\" data-end=\"1721\">Defective or incorrect items \u2192 Return shipping is <strong data-start=\"1700\" data-end=\"1718\">free of charge<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1722\" data-end=\"1800\">\n<p data-start=\"1724\" data-end=\"1800\">Non-defective items \u2192 Customers are responsible for return shipping costs.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1802\" data-end=\"1805\" \/>\n<p data-start=\"1807\" data-end=\"1951\"><strong data-start=\"1807\" data-end=\"1818\">Reembolsos<\/strong><br data-start=\"1818\" data-end=\"1821\" \/>Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.<\/p>\n<ul data-start=\"1952\" data-end=\"2060\">\n<li data-start=\"1952\" data-end=\"2060\">\n<p data-start=\"1954\" data-end=\"2060\">Approved refunds will be processed within <strong data-start=\"1996\" data-end=\"2016\">10 business days<\/strong>, back to your original method of payment.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2062\" data-end=\"2065\" \/>\n<p data-start=\"2067\" data-end=\"2244\"><strong data-start=\"2067\" data-end=\"2080\">Intercambios<\/strong><br data-start=\"2080\" data-end=\"2083\" \/>We accept exchanges for both defective and non-defective products, subject to availability. Please contact us at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2196\" data-end=\"2213\">wu@sinosonics.com<\/a> before sending your product.<\/p>\n<hr data-start=\"2246\" data-end=\"2249\" \/>\n<p data-start=\"2251\" data-end=\"2383\"><strong data-start=\"2251\" data-end=\"2269\">Return Address<\/strong><br data-start=\"2269\" data-end=\"2272\" \/>SINO SONICS (Attn. Richard Chin)<br data-start=\"2304\" data-end=\"2307\" \/>B#428, No. 168 QIAN GAO ROAD, WUXI CITY,<br data-start=\"2347\" data-end=\"2350\" \/>JIANGSU PROVINCE, 214037, CHINA<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3496,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5253","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/pages\/5253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/comments?post=5253"}],"version-history":[{"count":2,"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/pages\/5253\/revisions"}],"predecessor-version":[{"id":8034,"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/pages\/5253\/revisions\/8034"}],"up":[{"embeddable":true,"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/pages\/3496"}],"wp:attachment":[{"href":"https:\/\/www.sinosonics.com\/es\/wp-json\/wp\/v2\/media?parent=5253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}