Devoluciones
Our policy lasts 30 days from the delivery date. If 30 days have gone by since the delivery of your order, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, and must be in the original packaging. Proof of purchase is required.

All returns must be sent by mail to our return address listed below.

Return Shipping Costs

• Defective or incorrect items → Return shipping is free of charge.

• Non-defective items → Customers are responsible for return shipping costs.

Reembolsos
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 10 business days, back to your original method of payment.

Intercambios
We accept exchanges for both defective and non-defective products, subject to availability. Please contact us at [email protected] before sending your product.

Return Address
SINO SONICS (Attn. Richard Chin)
B#428, No. 168 QIAN GAO ROAD, WUXI CITY,
JIANGSU PROVINCE, 214037, CHINA